G6 Sourdough's
Refund Policy

Our refund policies are based on orders and products:​

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In majority of circumstances, we will issue a store credit for a future purchase. Because we truly want you to enjoy our goods and have a delicious experience. If you do not feel the love, please give us a second chance to impress you and your family. Do not hesitate to reach out, we understand because we are customers also. 

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In All Situations - Please contact us within 24 hours of pickup. You can contact us by Email:  Info@G6sourdough.com or by Phone:  (737) 314-3012  - Texting is always easiest for our busy family.

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- If you are unsatisfied with your product. Please contact us within 24 hours of pickup. You can contact us by Email:  Info@G6sourdough.com or by Phone:  (737) 314-3012 - Texting is the best way to reach us, we are not always hands-free to answer phone calls.

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- If your product fails to perform as the bakery expected or if we experience a substantial event, your payment will be refunded.

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- If you paid for a pre-order and forgot to pick up. Please reach out to us by Email:  Info@G6sourdough.com or by Phone:  (737) 314-3012 - As we have been trying to reach you. Once we realize a pick up has been missed, we will text and email you.

 

- If you paid for a pre-order and it has been 12+ hours after your pick up time and there has been zero communication, your items were given a new home. Communication is a priority and without it we are unable to ensure that our products are eaten. We reserve the right to feed a belly, or two (giveaway to someone else), when it has been 12+ hours after your scheduled/agreed upon pick up time. We do greatly appreciate your order and know that others thank you for paying it forward.

 

- YES, we offer a Neighbor in Need program. Please consider buying a loaf for a fellow neighbor in Georgetown that is in need of a handmade, wholesome and delicious baked good. And, of course, you can add a neighbor to the list. We giveaway multiple goodies each week and would love to bless more people. CLICK HERE to sign up your neighbor.

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- YES, you can nominate yourself for our Feeding Georgetown list. This list is for everyone that is not in need and wants to be blessed with a tasty and wholesome baked treat. CLICK HERE to sign up or nominate someone else.

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-- Our return / refund policy is due to the perishable nature of our business, we are unable to accept returns of food products.​ Plus that would be impossible to restock... could you image? "Attention shoppers, half eaten scone now available for sale. Ignore those teeth marks, they just add character!"​ Beyond weird, if you ask me.

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*The quantity of the discount or monetary refund / credit, is at the sole discretion of G6 Sourdough. 

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